Most of the bows are super cute and customer service replied quickly when I reached out to them, but the velvet bows were a huge disappointment. They don’t look anything like what they do in the pictures. Customer service just asked me to reshape them myself. They look okay now that I’ve messed with them a bit, but I probably won’t use them.
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Hi Madison! We are so glad you were able to adjust the Bows. Sometimes they can get flattened in the packaging causing them to be that way. Please let us know if you need anything else! Emma - Customer Experience Specialist