It’s a gift for new parents to be
Thank you for your order! That is such a thoughtful gift!
Beautiful looking diaper bag, however in person you can see that it is poor quality. The straps are thin and will not provide good comfort/support. The brown leather looking pieces are cheap and plasticy. And when the backpack is not full, the top flap sits weird and looks horrible. Not at all what I had expected. Oh and although the returns are ‘easy’, they charge you for return shipping. When will I learn to stop falling for Instagram ads... these online only stores always seem to have poor quality products. Looks good from a far, but far from good. We’re buying the ergobaby diaper bag, slightly less stylish, but much higher quality materials/zippers, better padding/ergonomics, for the same price $80!
Hi Gregory! We are really bummed to hear that you feel that way. We appreciate your feedback.
We got this in mail from baby registry, I am going to have to buy changing pad since it’s wasn’t in it. Other than that is roomy and cute.
Good morning, Ana! Emma from our Customer Service Team will be reaching out to assist you via email with your missing missing Changing Pad. Thank you!
Everything I wanted and more! It’s super versatile and stylish.
Thank you, Kathy!
Looks cute, but it's already falling apart after just four uses (took to the hospital, and three doctor's visits post birth, so not heavy use by any means). Stitching is coming undone, so the mesh part of the inner pocket has completely separated from the pack, and I'd be surprised if the rest of the pack holds up to regular use.
Hi Taylor! We are so sorry about the issues with your Birch Bag. Be on the lookout for an email from Emma at firstname.lastname@example.org. We'd love a chance to make things right!