I purchased the Birch Bag Mini in Gray. Initially I received the wrong color bag, but reached out to customer service and they were very prompt and helpful. Once the order had been exchanged there were no issues. I am overall very happy with my purchase. The bag is beautiful and has great details, looks like very good quality that will hold up. I have two older kiddos, and about to have my 3rd baby so we opted for the Mini since we only have to pack for one kid. I think this is a perfect size!
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That's wonderful, Sarah! Thank you!