Pretty but not the best quality
I love its look but not a durable item. I have used it for 3 months but the zipper pullers have come off in several places, thread pieces have left the inner part and the filling of the band has also become thinner. I’m quite dissappointed, considering its price.
Hi Bernadett! We are so sorry to hear that! Emma from customer service will be reaching out to you to resolve this issue!
It's super cute but the quality is poor. I've been using this bag for 3 months now, it doesn't fit as many things as I thought it would as it's pretty bulky. Stitching is not good, the zipper pullers have came off in multiple places. I'm pretty disappointed with it considering its price.
Hi Sejin! I am so sorry to hear that about your Birch Bag! Emma from customer service will be reaching out to you! Thank you!
AMAZING BAG WITH ALL NEW CHANGES
I need to start off by saying i left an honest review to this amazing company that I fully support being a family ran business, and in the USA! They followed up after my review where i had talked about my diaper bag not holding up to the usage, they immediately replaced my bag with a new upgraded one where they had ACTUALLY listened to their customers reviews and concerns and made amazing changes to make this already amazing bag BETTER! The fact that they care and listen says it all, companies like this don't exist anywhere! I will continue making purchases from this amazing company please keep up the great work and the above expected customer service! My new bag is beautiful and I have fallen in love all over again!!!!
Great NOT durable
I love the look and convenience of this backpack so nice when you have 3 kids your chasing around. But I had an inside pocket rip completely off on one side and all i have placed in it was a few breastpads :(
Hi Brittany! Thank you for your purchase and your review. I am so sorry to hear about the interior pocket. Our customer service team will reach out to resolve this for you. Jessica
Almost 5 stars
This diaper is convenient and stylish but have already lost two zipper pullers in the two months I’ve had it and don’t know how to fix them :(
Hi Chandler! I am so sorry to hear that! Our Customer Service Representative will reach out to you shortly. Thanks! Jessica