Great service and delivery. I’m sure the mom to be will love it!
We were so excited to get this as our diaper bag for our baby shower but are now 3 weeks postpartum and have used the bag for 2 trips to the pediatrician’s office and it’s already starting to fray and rip. Really bummed and disappointed in the quality. For the price I hoped for and expected a lot better.
Hi Lauren! We are so sorry to see this! Emma from our Customer Support Team will be reaching out via email! Thanks!
I absolutely love this bag. I got the cream color and the only downside is after a year it's pretty dingy and spot cleaning doesn't work. I dont understand some of the reviews on durability, this bag material is great. I'm spoiled with the material I can't get myself to want to buy a new one from say, Target, etc. Their material is so much cheaper feeling. Idk I absolutely love my bag just wish I could clean the cream color portion.
Hi Nicole! You can totally clean your Birch Bag with a clean wet rag and laundry spray! Feel free to reach out to us at email@example.com if you have any questions!
The bag arrived with stains on the straps, it also had stitching that was coming undone. I sent it in for return. I ended up purchasing a Eddie Bauer diaper bag.
Hi Laura! That is definitely not the quality we stand behind and we are so sorry to hear that!
I wanted to love this bag but after just over one month of use, the strap started ripping. The pockets inside are also so small and difficult to store anything in. It’s cute and my husband likes that it’s not super feminine but it isn’t as well made as I had hoped. Wouldn’t recommend.
Hi Carissa! We are so glad we were able to help you out through our support email! Thanks!