The first caddy I received as a baby registry gift had a small hole at the seam. I reached out to Parker baby customer service and found that it has a 6 month warranty. I was sent a replacement right away. My baby is now here and we love using this diaper caddy. It fits way more than we expected, and I love that it is made of cotton as we are trying to stay away from plastics. Once we filled it, it holds its shape nicely.